Services

Choose your X.

AJ^X: one principal, six deep capabilities, and technology as the multiplier. Six areas, each backed by years of hands-on delivery. Most engagements draw on more than one, because cost, process, technology and operating model are rarely separate problems.

X = 01

AI transformation

Most organisations have AI pilots. Far fewer have AI that changes how work gets done. We help leaders move from experiments to an AI-enabled operating model with clear value, ownership and controls.

AI strategy and use-case prioritisation
AI operating model and governance
Agentic AI and intelligent automation
Scaling pilots into production value
Automation and AI centres of excellence
Workforce and role redesign for AI

X = 02

Cost transformation

We find where cost really sits, design the levers that remove it for good, and put the discipline in place to stop it creeping back.

Cost baselining and diagnostics
Zero-based and spend-category reviews
Organisation and spans-and-layers design
Cost-out programme design and delivery
Benefits tracking and realisation
Sustaining cost discipline

X = 03

Process redesign

We redesign processes end to end, from customer or requester through to outcome, removing handoffs and rework and designing for automation and AI from the start.

End-to-end process mapping and diagnostics
Lean and automation-first redesign
Process mining and performance analytics
Controls and policy simplification
Standardisation across sites and entities
Embedding continuous improvement

X = 04

Value creation

For investors and leadership teams, we identify, size and deliver the operational levers that drive value, from the first 100 days through to exit readiness.

Value creation plans and 100-day plans
Operational due diligence
EBITDA lever identification and sizing
Transformation office set-up
Synergy capture and integration
Exit readiness

X = 05

GBS, shared services and outsourcing

Whether you are setting up, scaling, rescuing or rethinking a shared services or outsourcing model, we help you make the right sourcing choices and make them work in practice.

GBS and shared services strategy
Location and sourcing strategy
Design, set-up and migration
Outsourcing vendor selection and contracting
Maturity assessment and performance uplift
Contract renegotiation and insourcing

X = 06

Target operating model

We design operating models that make strategy executable: what the organisation does, where and by whom, how it is governed, and the roadmap to get there.

Target operating model design
Business architecture and capability mapping
Organisation design and governance
Service delivery model choices
Transition planning and roadmaps
Operating model health checks

Ways to work together

Diagnostic

A short, focused review that sizes the opportunity and sets out clear recommendations.

Programme leadership

Hands-on leadership of a transformation, or a critical part of one, through to delivery.

Advisory retainer

Regular senior time each month for counsel, programme reviews and challenge.

Discuss your situation